1. Kemelias
  2. FAQ/Store Policy

FAQ/Store Policy


How long is processing ?

  • Orders takes 4-5 Business days to process.
  • Any purchase made after 5pm EST will began processing on the next business day.

How long is shipping ?

  • United States shipping time is 5-7 business days.
  • International shipping time is 7-13 business days. 

How does the package come?

Your package comes in a small brown box. We have very discreet shipping, so people won’t be in your business. 

How do i track my package?

  • Copy and paste your tracking number on Aftership below

http://aftership.com/track

  • the carrier is either USPS or 4PX.

DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS!

Can I cancel my order ?

  • Once order is made, you have up to 24 hours to cancel before we begin the process to ship. 

Can we return or Exchange our product ?

  • No we do not except any returns or any exchange.
  • All orders are final sales and due to COVID-19 we are not receiving any returns.

What is Pre-order ?

  • Pre-order is purchasing a product before it is available.
  • If the item says pre-order only in the description it is pre-order. if it doesn't, it comes within the regular shipping time.

How long is pre-order?

  • Pre-order item takes 2 weeks before ship out and then the regular shipping time.

Disclaimer/Terms and Conditions

Aphroditoe is NOT RESPONSIBLE for any DELAY or MISHAPS with the postoffice /shipping company Once shipped off . We are also not responsible for ANY LOST or STOLEN package .

ONCE YOU MAKE A PURCHASE YOU AGREE TO THESE TERMS